1. What is mediation and how do I start

2. The model standards for Mediators

3. Opening Statments and how to prepare for a Mediaton

4. Negotiation Techniques

5. Marketing your Mediation Practice

6. Practical Tips in a Mediation

7. The importance of listening in a Mediation

8. How to Prepare a settlement agreement

9. Impass Techniques and how to prevent them

10. The different styles of Mediation

11. Most importantly.........

How Do I Build a Practice and Make Money?....